The Intranet Maturity Framework

 

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Page history last edited by razorfish 3 yrs ago

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Sponsorship share some similarities between intranets in Stage 5 and Stage 6, however, other differences exist; these are summarized below:

Stage 4 – Enterprise Information Portals Stage 5 – Digital Dashboards
Sponsorship Executive-level signoff due to significant development costs CEO or CIO, useful to cascade key performance indicators throughout organization
Governance Managed by employees from all levels within the enterprise New governance models not needed
User Needs Prioritization & aggregation of data possible Real-time reports with pre-established targets, often involves confidential data
Experience Design Interface customizations limited according to capabilities of portal design Mission-Critical information is assimilated into a single interface; extremely well designed
Technologies From few major portal software developers with stronger user interface and implementation of social media functionality Related to 3 general types of technology: 1) Business intelligence software, 2) Portal software or platform, 3) Extract transformation load
Training Extensive training required for mission critical applications Dependent on size of audience, not always formalized
Adoption Very slow Uniquely suited to audiences’ precise needs
ROI Metrics Costs are monitored very closely; extensive metrics in place to control investment Demonstrable based on popularity of use, timeliness of reports and consequences of data quality

 

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