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by PBworks 17 years, 8 months ago
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| Stage 5 – Digital Dashboards | Stage 6 – The Consolidated Workplace Interface | Sponsorship | CEO or CIO, useful to cascade key performance indicators throughout organization | CEO; prototype with most innovative, or technologically lagging units, or units with most pressing needs | Governance | New governance models not needed | Requires general redefinition since this stage is limited to not “intranet” | User Needs | Real-time reports with pre-established targets, often involves confidential data | Responsive to the way tasks are accomplished in the complex workplace | Experience Design | Mission-Critical information is assimilated into a single interface; extremely well designed | Interfaces incorporate simplicity and some degree of artificial intelligence | Technologies | Related to 3 general types of technology: 1) Business intelligence software, 2) Portal software or platform, 3) Extract transformation load | Examples include: VoIP, guided navigation, enterprise IM, semantic web, visualization, content analysis, mobile, RIA, AJAX and context aware portal software | Training | Dependent on size of audience, not always formalized | Dependent on the degree of technological interface and technical savviness of users | Adoption | Uniquely suited to audiences’ precise needs | To be determined | ROI Metrics | Demonstrable based on popularity of use, timeliness of reports and consequences of data quality | Based on increased employee productivity and timely task completion |
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