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Trend1

Page history last edited by PBworks 13 years ago

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T R E N D S

That will Change Your Intranet

Trend 1: All intranets are maturing through the stages

As intranets integrate into the organizations they serve, they are losing their independent identities. Why? Because IT departments are pushing to consolidate the interfaces, applications and data sources accessed everyday. The argument goes that fewer interfaces will mean less training, reduced usability issues, greater application stability and increased employee efficiency and satisfaction.

Moving forward, intranets will expand beyond communication, information sharing and employee self-service and will mature more quickly to Stage 4 or Stage 5 intranets. They will include process-specific business applications and personal information management tools like calendaring. As these intranets morph into Swiss Army knife-like systems that solve more employee problems, the lines between enterprise applications, department specific tools and employee intranets will blur considerably. We’re already witnessing this. Expect the pace of this consolidation to quicken, especially as companies standardize their portal infrastructures and integrate Voice over IP and other Stage 6 functionality.

For example, corporate email, telephony, mobile warrior applications, virtual team rooms, executive dashboards, and enterprise intranets are currently distinct tools with independent owners, budgets and business cases behind them. However, in the not-too-distant future, you’ll have a single, integrated voice and data interface that will combine these tools in a dynamic, natural and adaptive manner. Regardless of whether you call it the Enterprise Workplace or the information workplace, expect the trend to hit you in the next two to three years.

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